Real Outcomes.
Real Clients.
De-identified placements where pricing, insurer appetite, claims history, location, or occupation made cover harder than usual.
133+ case studies across property, liability, professional indemnity, healthcare, life sciences, and management liability.
Block of Units
Property insurance for multi-unit residential buildings
Sydney Block, $4M Sum Insured
6-unit block requiring $4M cover when online insurers cap at $2M
16-Unit Block, Lake Macquarie
16-unit block in bushfire zone with 5 insurer declines
Albury Block, Portfolio Client
3-unit block consolidated with portfolio management
Bondi Coastal Metro Block
Eastern-suburbs coastal block placed with CGU when portals couldn't price corrosion and short-stay exposure
Western Sydney Dual Block Owner
Two separate-title blocks on one street consolidated onto aligned renewal dates after two markets declined
Coffs Harbour Coastal Regional Block
SMSF-owned coastal NSW block 30% underinsured. Rebuilt submission on current replacement cost and placed with CGU
SEQ Block: Cyclone & Flood Cover
Coastal Queensland block in cyclone and flood zones - placed with CGU on full-sum-insured flood cover and 52-week loss of rent
First-Time Block Owner, Regional NSW
Four landlord policies on a single-title block consolidated into one block policy after a mainstream direct insurer declined to renew
Professional Indemnity
PI cover for professionals and consultants
Medical Centre Group
Multi-location healthcare group with PI cover in 3 days
Multidisciplinary Engineering Consultant, Renewable and Overseas Exposure
PI and PL placed for a multidisciplinary engineering consultant after several markets referred or declined over renewable energy and overseas exposure.
Petroleum Engineer: Six Declines, International Operations
Petroleum engineering consultancy with 100% international operations declined by six insurers on occupation alone. Placed through a specialist underwriter - the market that ultimately provided terms.
Waterproofing Consultant
Construction consultant who couldn't get cover anywhere
Solo Bookkeeper, New Business
Sole-operator bookkeeper sourced combined PI and PL at around $950, then re-placed at renewal for around $675 as the practice evolved
Bookkeeper & Tax Agent Startup
Budget-conscious startup compared PI quotes across five insurers and multiple limit options
Advisory Firm With Professional Standards Limit
Advisory and accounting firm secured a $2.5M costs-inclusive PI structure after markets declined or referred
New Tax Agent Startup, TPB Limit Review
Startup tax agent and advisory practice compared TPB limit options and placed Keystone PI terms
Fast Tax Agent PI Placement With Keystone
Tax and accounting services practice placed with Keystone after comparing three PI markets
Solo Beauty Therapist with Lash Education Services
Solo owner-operated therapist offering treatments and eyelash extension training on live models. The education component made PI essential. Placed combined PI and PL at ~$575 against quotes up to ~$1,100.
Established Day Spa - PI, PL & Business Pack
Established day spa with 3 insurer declines on occupation. PI quote spread of 240% between lowest and highest. Full programme placed across PI, PL, and Business Pack.
NDIS Occupational Therapist - Dual Occupation Placement
NDIS-registered OT with a 50/50 dual occupation split between occupational therapy and disability care work. Getting the risk description right was key to avoiding underinsurance.
Design Consultancy - Retail & Townhouse Projects
Interior design and architectural consultancy working on retail centres and townhouse developments. Two insurers declined on occupation. Vero placed at roughly half the next cheapest quote.
Early-Stage Residential Practice with Heritage Work
Young sole practitioner launching a residential architecture practice with heritage consultancy. Retroactive cover was the deciding factor across three quoting insurers.
Newly Registered Architect, First Year
Newly registered sole practitioner in their first year of trading. Four insurers quoted for $1M PI. Same-day turnaround from call to confirmation.
Architectural Lighting Design - Three Declines, One Market
Specialist architectural lighting design consultancy. Three insurers declined on occupation. Woodina provided terms for this niche. Same-day urgent placement.
Construction Project Manager - Five Insurers, Competitive Placement
Construction project manager placed at $2,050 across five insurers, with two declining on occupation. Renewed at 40% lower premium the following year.
New Project Manager - Navigating Limited Experience
Project manager with one year of experience placed after three of six insurers declined on trading history. Woodina provided the terms that secured the placement.
Legal Researcher PI: Getting the Right Cover in Place
Sole operator legal researcher needed $2M PI to be appropriately covered. 'Legal consultant' occupation created complexity at underwriting. Five insurers quoted with comparable terms. Placed with Chubb at best price.
International Marketing Consultant: Four Declines, Same-Day Placement
Marketing consultant with 40% international revenue from FinTech and eCommerce clients. Four PI insurers declined on jurisdiction. Full programme placed same day through Brooklyn (PI) and Coalition (Cyber).
Accounting Practice PI and Cyber Cover
Accounting practice placed $2M PI with Hutch and linked standalone Cyber cover with Coalition
Sole Trader Draftsperson, New Business
New sole trader civil draftsperson placed after 3 insurer declines. Renewal market comparison revealed a 3.3x price spread across five insurers.
Facade Glazing Engineer: Five Declines, One Market
Queensland facade glazing engineer with 18 years' experience. Five insurers declined or quoted unworkable premiums due to the 'structural' label. One specialist underwriter found.
Fire Protection Consultancy PI: What the Market Covers and What It Doesn't
A NSW fire protection consultancy needed $1M PI for their advisory work. Three insurers declined on occupation. Competitive terms obtained through Woodina.
NATA-Accredited Geotech: 5 Business Pack Declines
NATA-accredited geotechnical firm in New South Wales. On this placement, five of the six insurers we approached declined a basic business pack on occupation alone. Full PI, PL, and business pack suite placed through specialist markets.
Startup Geotech Firm: $5M to $10M PI
An experienced geotechnical engineer who had recently started their own practice wanted to lift their PI limit to $10M. Multiple declines navigated. Placed at $15K.
Engineering Consultancy: $10M XS Layer to Reach $20M
An engineering consultancy came to Tank with a 5x5 PI structure already in place. A few months later, a larger project required $20M total cover, so we went to market for a further $10M excess layer above the existing programme.
Geotech PI for Infrastructure Megaprojects
Victorian geotech consultant on landmark tunnelling and rail projects. PI quote exceeded $100,000 for $5M cover. Megaproject exposure drives pricing, not revenue.
Engineering Geologist: Policy Wording Gaps Exposed
Sole-trader engineering geologist compared three PI wordings. Cheapest excluded pre-purchase reports and building certificates - core weekly services. Only one policy matched the actual scope.
HVAC Mechanical Firm: Dual PI + PL, Six Declines
HVAC and mechanical services firm with dual PI + PL risk. Project management activities required separate PI - six insurers declined on initial placement. Placed through Woodina. Four further declines navigated at renewal. Active multi-renewal client.
Sole Trader Developer: Two Declines, Three Renewals
Senior sole trader software developer declined by two insurers on an aggregator platform. Placed through Woodina and renewed three consecutive times, with a mid-cycle revenue change resolved through direct underwriter contact.
Cross-Border Consultant: GBP Contract Requirements, Additional Insured Endorsement
Sole operator software consultant with cross-border revenue needing PI and PL that met specific contract requirements from a FTSE-listed client. GBP minimum thresholds, additional insured endorsement, and indemnity to principals clause confirmed. Renewed cheaper than aggregator pricing from the same insurer.
Forensic Structural Engineer: Two Declines, Full Suite Placed
A Queensland sole-practice structural engineer combining standard design with forensic and rectification work. Two insurers declined on occupation. PI $5M, PL $20M, and Cyber $1M placed across three specialist markets.
Structural Engineer: Pool Inspections, Four Declines, One Market
WA sole-trader structural and civil engineer needing a higher PI limit at renewal. His own insurer declined. Four further insurers declined on occupation. Best available terms obtained from a specialist market with appetite for the risk.
Structural Engineer: Increasing PI to $10M, 2.6x Price Spread
NSW structural and civil engineer wanted to increase his PI to $10M to pursue larger project work. His existing insurer couldn't accommodate it. Two workable quotes obtained from specialist underwriters at a 2.6x price spread.
Civil Engineering Consulting PI — 7x Pricing Spread
Gold Coast civil engineering consultancy. Four underwriters quoted identical $2M PI cover — cheapest at $1,500, most expensive at $11,000. The 7x spread explained.
Software Firm, Two Policies Consolidated into One $10M Technology Liability Program
How we consolidated a software firm's two-policy technology and cyber program into one combined technology liability policy with $10 million PI, at around $54,000 a year, saving around $4,500 against the expiring program.
Sole Trader Pre-Handover Inspector, $1M PI and $10M Public Liability After Occupation Declines
How we placed $1 million professional indemnity and $10 million public liability for a sole-trader pre-handover building inspector with fifteen years in building, after two insurers declined the occupation for PI and one for liability.
Investment Business, Financial Institutions PI Remarketed at Two Consecutive Renewals
How we remarketed an investment business's financial institutions professional indemnity at two consecutive renewals, holding the incumbent in year one at around $21,900 and moving to a new market in year two at around $20,400 against a renewal offer of around $22,000.
Corporate Advisory Consultancy, $1M and $2M PI Options From Three Specialist Markets
How we placed $2 million professional indemnity for a corporate advisory consultancy with a clean energy and investment banking background at around $15,000, with three specialist markets quoting $1 million and $2 million options side by side.
Boutique Global Equities Fund Manager, PI and D&O Placed After Three Declines, Cyber Added, Program Held at Renewal
How we placed combined PI and D&O for a boutique global equities fund manager at around $10,700 after three markets declined the occupation, added cyber at around $6,000, and held the program at renewal when four further markets declined or indicated $20,000 plus.
Technical Inspection Consultancy Serving Defence and Critical Infrastructure, Primary and Excess PI After Five Declines
How we placed professional indemnity, built as a primary and an excess layer, with public liability for a technical inspection and risk advisory consultancy working for defence, critical infrastructure and government clients at around $16,200 a year, after five markets declined.
Sole Trader Geotechnical Consultant, $2M PI Placed After Nine Occupation Declines and Renewed
How we placed $2 million professional indemnity for a sole-trader geotechnical consultant at around $9,700 after nine markets declined the occupation, then renewed it at around $12,000 with a higher excess against an alternative of $15,000 plus and two further declines.
Online Travel Agency With Fees Grown Fourfold, PI Placed at Around $12,700 Against Quotes to $18,000
How we placed professional indemnity for an online travel agency whose gross fees had grown roughly fourfold in a year to more than $8 million, at around $12,700 a year against alternatives of around $16,200 and $18,000, with five markets referring and one declining.
Structural Consultant and Quantity Surveyor, $5M PI and $20M PL on One Policy After Three Declines
How we placed $5 million professional indemnity and $20 million public liability for a sole practitioner splitting structural engineering, including temporary works sign-off, with quantity surveying, at around $7,600 a year after three markets declined.
Structural Advisory, Forensic Investigation and Expert Witness Consultancy, $5M PI at Around $9,300
How we placed $5 million professional indemnity with public liability for a newly established structural advisory consultancy offering forensic investigations, peer reviews and expert witness services at around $9,300 a year, against an alternative of $25,000 to $40,000.
Precast Shop Drawing and BIM Consultancy, PI and PL Placed at Around $13,800 With No Design Responsibility Declared
How we placed professional indemnity and public liability for an established precast concrete shop drawing and BIM consultancy at around $13,800 a year, with three markets quoting and one declining, and the no-design-responsibility position documented for the underwriter.
Design & Construct
D&C insurance for builders with design responsibilities
Modular Construction Builder
QLD builder with 93% construction, 7% design work secured PI in 72 hours
HVAC & Fire Safety Engineering
Sydney mechanical services firm after 5 major insurer declines
Solar & Electrical Services
Renewable energy firm viewed as high-risk by standard insurers
Electrical Contractor PI Validation
Market validation confirmed existing cover was already competitive
Event Build and Activation Business, D&C PI With $20M Liability and Glass After Three Declines
How we placed design and construct professional indemnity with $20 million public liability and glass cover for an event build and activation business growing from $800,000 to $1.2 million revenue, at around $10,800 a year after three insurers declined the occupation.
Public Liability
Liability cover for contractors and high-risk operations
Edge Protection Installer: $20M in a Limited Market, Renewed
Sole trader installing perimeter rail and edge protection on residential builds. A limited market for safety-installation trades; $20M PL placed and renewed in year two.
Earthmoving Contractor, Tier 1 Projects
NSW earthmoving contractor secured $20M PL with comprehensive terms after 5+ insurer declines
Dangerous Goods Freight Extension
Road freight operator needed dangerous goods cover urgently so lined-up work could commence. Turned around inside 24 hours.
Mine-Site Subcontractor, $20M Public Liability
WA sole-trader poly-welding subcontractor placed at $20M PL after eight insurer declines, with indicative terms back within about a day.
Scaffolding Contractor, $20M Public Liability
Small NSW scaffolding contractor secured $20M public liability through a specialist market in a limited height-work market.
Growing Scaffolding Contractor, $20M Renewal
Sydney scaffolder working to 12 metres renewed $20M products and public liability with the incumbent after alternatives quoted more than twice the price.
Two-Person Termite and Pest Business, $1M PI and $20M Public Liability
How we placed $1 million professional indemnity and $20 million public liability for a two-person termite inspection and pest control business in its first year of trading, at around $2,700 a year through a specialist pest facility.
Hotel and Pub Housekeeping Cleaner, Public Liability After an Occupation Decline
How we placed public liability for a small cleaning business doing hotel and pub housekeeping plus after-hours office cleaning at around $2,000 a year, after a mainstream insurer declined the occupation.
Sole Trader Electrician, $5M Public Liability Placed and Held at Renewal
How we placed $5 million public liability for a sole-trader electrical contractor at around $400 a year against quotes up to around $1,100, then held the price at renewal with three alternatives at around $800 to $1,400.
Sole Trader Running Handyman, Pest Control and Cleaning Under One ABN
How we placed combined professional indemnity and public liability for a sole trader running handyman, pest control and cleaning services under one ABN, at around $3,000 a year, after one facility declined to offer formal terms.
Asbestos Removal Contractor, Liability Remarketed Across Three Specialist Markets
How we remarketed an established asbestos removal contractor's liability program across three specialist markets, with quotes from around $31,600 to around $65,400 for the same risk, and placed it below the quote the client already held.
Sole Trader Residential Demolition, $20M Public Liability Placed for a Licence Application
How we placed $20 million public liability for a sole-trader residential demolition contractor in western Sydney at around $6,900 a year, after one market declined the occupation and another declined on target premium.
Utility Services Contractor, $20M Liability Remarketed and Excavation Plant Insured
How we placed $20 million public liability for a utility services contractor at around $15,200 with the client's requested narrowing of the underground services exclusion put to the underwriter before binding, then insured two high-value plant units at around $22,700 against indications of $32,600 and $50,000 plus.
Stone Importer, Products Liability Renewed With Quality Control and Standards Endorsement Weighed
How we renewed public and products liability for a stone importer at around $11,200 after one market declined on target pricing, with quality control and right of recourse against suppliers confirmed and an Australian Standards endorsement weighed against price.
Newly Established Crane Operator, $240K Crane, Support Truck and $20M Liability on One Package
How we placed plant cover on a $240,000 crane, commercial motor on the support truck and $20 million public liability for a newly established crane operator at around $7,900 a year, with substituted hire costs added, after nine markets declined.
Medication Packing Facility Serving Pharmacies, Public Liability Placed After Five Declines
How we placed public liability for a medication packaging facility serving pharmacies at around $4,100 a year after five insurers declined on revenue or occupation, while the property program was taken to the specialist market separately.
Civil Plumbing Contractor, Liability Across a Narrow Market
Plumbing contractor with civil works and jetting exposure, repeatedly declined, with an occupation recorded as domestic-only
Plasterboard Importer, $20M Public and Products Liability
Importer distributing plasterboard to wholesalers needing $20M public and products liability after referrals and declines on appetite
Life Sciences
Insurance for biomedical, medical device, pharmaceutical, biotech and consumer chemical product businesses
Biomedical R&D Consultant, Implantable Device Experience
A biomedical R&D consultant advising on biocompatibility for implantable medical devices. Combined PI and PL placed through a specialist underwriter after a handful of occupation-based declines.
Scientific & Data Consultancy, Metro Brisbane
A sole-trader scientific and data consultant supporting medical research teams in Australia, the US, Germany and South Africa. PI placed through a specialist market at around $900.
Maternity Therapeutic Device Hire Business
A specialist maternity support business hiring low-voltage therapeutic devices to expectant clients. PL and Product Liability placed after multiple standard insurer declines.
Early-Stage Australian Baby Skincare Brand
A new Australian AICIS-registered baby skincare brand with overseas manufacturing. Product Liability placed through a specialist market after all standard markets declined.
Children's Consumer Products Importer, Metro Sydney
A Sydney importer of children's mealtime goods compliant with Australian mandatory safety standards. $20M Public and Product Liability placed at around $1,200.
Medical & Healthcare
Medical malpractice, medical indemnity and business insurance for healthcare practices, medical centres and allied health professionals
Medical Centre Group, $20M Limits in 3 Days
A healthcare group running three medical centres needed Medical Malpractice PI cover urgently. Lapsed policies, incorrect occupation codes and critical gaps sorted in three days.
Healthcare Company, Bundled PI/Cyber/D&O
A healthcare company managing three separate policies across three insurers. Consolidated into a single PI, Cyber and D&O package at $1,400 total annual premium.
Multi-State Pharmacy Group, Full Programme Review
A large pharmacy group across the eastern seaboard came to us for a second opinion. Full programme placed across medical malpractice, business packs and liability through specialist and major market underwriters.
Suburban Medical Centre at $1.4M Revenue, Three Markets Quoted and $10M PI With $20M PL Placed
How we remarketed a suburban medical centre's medical malpractice cover, with three specialist markets quoting from around $4,500 for $10 million PI only to around $11,400 for $20 million, and placed $10 million PI with $20 million public liability at around $8,400.
Commercial Property
Insurance for commercial buildings, retail strips, warehouses, and industrial properties
Flood-Zone Retail & Accommodation Complex, Northern NSW
Multi-tenanted former hotel in a flood-prone area. 10 insurer declines. Placed as ISR at around $80,000 including flood cover.
Multi-Tenanted Industrial Building, Western Sydney
Industrial building with a tenant mix outside standard insurer appetite. Only quote was over $44,000. Placed at around $15,000 - saving $29,000.
Commercial Strata with Difficult Tenancy, QLD
Small commercial strata centre where premium and excess tripled due to a difficult tenant. Six underwriters declined.
Vacant Commercial Warehouse, Melbourne
Vacant warehouse with no active tenants. Seven mainstream insurers declined. Placed through specialist underwriter.
Owner-Occupied Warehouse, Melbourne West
Owner-occupied warehouse in a multi-property portfolio. Multiple declines. Placed at $2,400 vs $9,000+ alternative.
1975 Commercial Building With a Fitness Centre Tenant, Four Quotes More Than $16,000 Apart
How we remarketed a 1975 iron and aluminium commercial building on the NSW South Coast whose principal occupant is a fitness centre, with five insurers declining and four quoting from around $14,100 to $30,300, and placed it at around $14,100.
Commercial Strata
Strata insurance for commercial, retail, industrial, and mixed-use buildings
Commercial Shopping Precinct, Five Tenancies
Five-unit shopping centre with 10+ insurer declines. Placed at ~$7K after resolving a difficult tenancy, saving $13K+ against competitor quotes.
Mixed-Use Strata, Six Units
Six-unit mixed strata with a tobacconist and commercial kitchen. Two compounding difficult tenancies. Formal terms secured from a specialist insurer.
Mixed Commercial-Residential Complex, Ten Units
Ten-unit mixed-use complex where the incumbent insurer declined to re-quote. Specialist market pathway pursued for a $3.3M building sum.
Mixed-Use Property
Property insurance for buildings combining residential and commercial tenancies
Heritage Mixed-Use with Hospitality Tenancy
1920s heritage building with cafe and residential tenants. Came to us uninsured after 8 declines.
Mixed-Use with Medical Tenancy
1910s double-brick building with allied health practice and residential units. Non-renewed by previous insurer.
Three-Tenancy Mixed-Use with Boarding House
1910s building with food retail, apartment, and boarding house. 11 insurers declined.
Dual-Occupancy Commercial/Residential
1920s timber/weatherboard building with creative studio and residential. Prior storm claim and 11 declines.
Multi-Level Mixed-Use with Wellness Tenants
Beauty and wellness retail with residential above. Non-renewed. Placed at ~$5,900 vs around $22,500 from another insurer.
Owner-Occupied Heritage Office/Residence
1880s double-brick heritage building used as professional office and residence. Came to us uninsured.
Four-Tenancy Retail and Residential
1990s building with retail shop and 3 residential units. Placed at ~$3,900 vs around $7,000 from another insurer.
Allied Health Mixed-Use, Owner-Occupied
Late 1990s mixed-use with allied health tenancy and owner-occupied residential. 5 major insurer declines. Quotes ranged from ~$4,000 to $9,000+.
Cafe, Martial Arts Studio and House, Melbourne's Outer East
2011 building, half commercial with a deep-frying cafe, half residential. Existing policy had never covered the home. 6 declines. Placed at ~$4,600 vs ~$12,000.
Super-Fund-Owned Cafe With Unit Above, NSW Central Coast
Cafe below, three-bedroom unit above, just transferred into the owner's SMSF with a lender waiting. 8 declines. Placed at ~$5,800 with the lender satisfied.
Salon With Three Apartments Above, Declined for Residential Share, Inner Melbourne
Three-level building, heritage-classified frontage, prior roof claim. 6 declines citing the residential share. Building and liability placed at ~$10,800.
Salon, Florist and Two Units, Bound Before Settlement, Regional Queensland
2016 building bought by two family trusts with five weeks to settlement. 5 declines. Placed at ~$5,200, four days before settlement.
Law Office and Residence, Refinanced in Two Days, NSW South Coast
1980s building, law office at the front and residence at the rear, uninsured mid-refinance. 5 declines. Quotes from ~$2,400 to ~$12,700. Placed at ~$2,400 in two days.
Jeweller Below, Owners' Home Above, Sydney's Lower North Shore
1920 double-brick building, 60 per cent owner-occupied residence, owners' own jewellery business at the front. Lapsed cover, 6 declines. Placed at ~$6,000 vs ~$12,600.
Management Liability
ML and D&O cover for directors, officers, and businesses
Travel Scale-Up: 50 Staff, Enhanced EPL Cover
Growing travel business with 50 employees needed comprehensive ML with strong EPL limits to protect against employment-related claims during rapid scaling
Financial Services Firm: Active ML Claim Managed
Financial services firm with an active Management Liability claim needed a broker to manage the claim process while securing renewal terms
Regulated Financial Institution: ML in a Heavily Regulated Sector
APRA-regulated financial institution operating in Australia needed ML cover reflecting its regulatory exposure
Law Firm: Affordable D&O for a Smaller Practice
Smaller law firm secured standalone D&O cover at $500 annual premium after being quoted only expensive bundled packages
Healthcare Company: Bundled PI, Cyber & D&O
Healthcare company consolidated three separate policies into one bundled PI, Cyber, and D&O package at $1,400 total premium
Landlord and Investment Property
Cover for landlords and investment properties, including heritage, regional and hard-to-place buildings
Insurance Scenarios
Detailed placement walkthroughs showing how we navigated difficult markets for specialist professions.
Facade Engineer Declined by 5 Insurers
How we placed PI cover for a facade engineer after five insurer declines in a hard market.
New Construction Manager - 3 Declines Overcome
First-year construction manager with no claims history placed after three insurer knockbacks.
Geotech PI for Megaprojects
Placing high-limit PI for a geotechnical engineer working on major infrastructure projects.
Struggling to Find Cover?
If you've been declined elsewhere or your current broker says it can't be done, we'd like to hear from you. We specialise in placements others find hard to write.