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Commercial Property Insurance Brokers

Whether you own a retail shopfront, a small office block, or a commercial shopping strip, your property is likely one of your most valuable assets. Getting the insurance right matters.

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We work with commercial landlords and building owners across Australia to make sure their property is insured for its true replacement cost, not just its market value.

We look at the detail of your building, your tenants, and your risk profile to find commercial building insurance that actually fits.

Whether you own a retail strip with food tenants, an industrial warehouse, or a vacant commercial property you're trying to re-tenant, we've placed cover for buildings that most brokers wouldn't know where to start with. We regularly work with properties that have been declined by mainstream insurers because of flood zones, difficult tenant mixes, or unusual construction types.

Mixed-Use Property Insurance Commercial Strata Insurance Landlords Insurance

TARGET MARKET

Who This Is For

Whether it's a single retail shop, a small office building, or a strip of tenancies you lease out, we have the expertise to help.

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01

Commercial Owners

Owners of retail shopfronts, small office blocks, or commercial shopping strips.

02

Complex Risks

If your property is valued over $5M or has complex risks, you may need an ISR policy, which we also place.

03

Tenant Check

If you're a tenant looking to insure fit-out and contents, our Business Pack page is a better fit.

04

Landlord Protection

Specifically structured to cover your building and your landlord responsibilities.

COVERAGE DETAILS

What Does Commercial Property Insurance Cover?

Commercial building insurance protects your physical assets, rental income, and liability exposure as a property owner.

Insurance broker presenting illuminated 3D commercial property icon symbolising professional property coverage solutions
Insurance broker presenting illuminated 3D commercial property icon symbolising professional property coverage solutions

Usually Covered

✓ Building and Infrastructure – Physical structure against fire, storm, flood, and impact damage.
✓ Contents and Stock – Loss or damage to equipment, fixtures, or stock.
✓ Loss of Rent – Rental income replacement while repairs are being done.
✓ Machinery Breakdown – Essential systems like HVAC, lifts, and switchboards.
✓ Glass – Internal and external glass replacement (often a lease requirement).
✓ Public Liability – Protection for injury or property damage on your premises.

Not Typically Covered

✕ Tenant belongings and stock (tenants require their own cover).
✕ Tenant's own liability (commercial tenants need separate public liability and professional indemnity).
✕ Wear and tear or gradual deterioration.
✕ Undeclared changes in tenant activity.
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RISK ASSESSMENT

What We Look at When Placing Your Cover

To get the best terms from insurers, we need to understand your building properly. These are the key factors we assess.

Construction & Materials – EPS/foam insulation and general building makeup.
Fire Protection – Detectors, extinguishers, sprinklers, and brigade proximity.
Security – CCTV, alarms, access control, and physical barriers.
Tenant Mix – Occupations (e.g., pharmacy vs. takeaway) affecting risk profile.

Different insurers have different appetites depending on concentration. For buildings with higher risk materials like EPS, we access specialist markets.

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REAL WORLD PLACEMENTS

Commercial Property Placements We've Made

From flood-zone retail complexes to vacant warehouses, here are real examples of commercial properties we've placed cover for when other brokers couldn't.

CLIENT REVIEWS

What our clients say

"Marel and Jack are the best in the business. Very honest and always work hard to ensure you get the best coverage at good value."

— Sanak Ahmed , Western Chartered Accountants

"Jack and Brady helped me save money on my premiums. Great team and great results, highly recommend."

— Jake Eillot , Director of William Advisory Group

"Very knowledgeable and patient... stepped me through everything to make sure I was aware of what everything was."

— Conor Molloy , Director of Cormay Plumbing

5 80 reviews

COMPLEX ASSETS

When You Might Need an ISR Policy Instead

If your property is valued over $5M, or if the nature of your building or tenants makes it hard to place in the standard market, an Industrial Special Risks (ISR) policy may be a better fit.

Broader Limits

ISR policies offer broader cover and higher limits than standard business packs.

Specialist Underwriters

We place ISR policies through specialists for properties that don't fit the standard mould.

Tailored Advice

We help you determine whether ISR is the right option for your situation.

Insurance broker discussing Industrial Special Risks policy options with a commercial property client during consultation

ASSET ACCURACY

Valuations & Underinsurance

Underinsurance is one of the most common problems we see with commercial property. If your building hasn't been valued recently, your sum insured may not reflect what it would actually cost to rebuild. Construction costs have risen significantly, and many property owners are carrying sums insured based on purchase price rather than replacement cost. Read our guide on sum insured and underinsurance for more detail.

"As part of the Steadfast network, we have access to valuation specialists across Australia. If you need a professional valuation, we can point you in the right direction."

WHY CHOOSE US

Why Work With a Specialist Commercial Property Insurance Broker?

We've helped commercial property owners across Australia find cover for buildings that mainstream insurers won't touch. Here's what sets us apart.

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We work with over 50 insurers and specialist underwriting agencies. When mainstream insurers decline your property because of flood zones, vacant buildings, or high-risk tenants, we go to market with underwriters who have appetite for those risks.

For higher-value or more complex commercial buildings, a standard business pack often isn't enough. We place Industrial Special Risks (ISR) policies through specialist underwriters for properties that need broader cover and higher limits. Learn more about ISR.

Underinsurance is one of the most common problems we see with commercial property. If your building hasn't been valued recently, your sum insured probably doesn't reflect what it would cost to rebuild today. As part of the Steadfast network, we can refer you to valuation specialists across Australia.

When something goes wrong, we manage the claims process from start to finish. We lodge the claim, chase up the insurer, coordinate with assessors, and keep things moving until it's resolved. You deal with us, not the insurer directly.

If you own more than one commercial property, we can manage your entire portfolio. We consolidate renewals, re-market across insurers each year, and make sure each property is covered appropriately for its specific risk profile.

Different tenants create different risks. A takeaway food shop, a mechanic, or a tobacconist can all affect what insurers will offer and at what price. We assess your tenant mix and match you with underwriters who have appetite for those occupations.

We don't just renew your policy on autopilot. Every year we re-market your property insurance across our panel to make sure you're still getting competitive terms. If your current insurer is still the best option, we'll tell you. If there's a better deal, we'll move you.

FAQS

Commercial Property Insurance FAQs

Both can cover similar things like property, contents, liability, and business interruption. The difference is usually in how the policy is underwritten and who's providing it.

Business packs are offered by mainstream insurers and work well for many standard risks, but those insurers have limits on the industries and property types they'll accept. If your building or tenant mix falls outside their appetite, you'll likely get declined.

Commercial property insurance through specialist underwriters is different. These underwriters focus specifically on property risks, and because they manually assess each submission rather than running it through automated systems, they can accept a broader range of occupations and building types. If you've been knocked back by a mainstream insurer, or your property has tenants or construction that don't fit the standard mould, specialist markets are usually where we find a solution.
A standard commercial property policy covers your building and contents against named events like fire, storm, and theft. An Industrial Special Risks (ISR) policy works the other way around - it covers everything unless it's specifically excluded. ISR policies are typically used for higher-value properties (usually over $5M) or buildings with complex risks. They offer broader cover, higher limits, and more flexibility. If your property doesn't fit neatly into a standard policy, ISR is often the better option.
It depends on the building, the location, the tenant mix, and the level of cover you need. A straightforward single-tenancy retail shop in a low-risk area might cost a few thousand dollars a year. A multi-tenancy building with high-risk occupations or flood exposure could be significantly more. The best way to get an accurate figure is to request a quote so we can assess your specific property.
No. Your tenants are responsible for insuring their own fit-out, contents, stock, and liability. Your policy covers the building structure and your landlord responsibilities. It's worth checking your lease agreements to make sure tenants are required to hold their own insurance, as this protects both of you.
Higher-risk tenants like food businesses, mechanics, or tobacconists can make it harder to place cover through mainstream insurers. We've placed cover for buildings with all of these tenant types through specialist underwriters who have appetite for higher-risk occupations. The key is understanding which markets to approach and how to present the risk properly.
If you haven't had a professional valuation in the last few years, there's a good chance your sum insured doesn't reflect current rebuilding costs. Underinsurance is one of the most common issues we see with commercial property. Construction costs have increased significantly in recent years, and many property owners are carrying sums insured from when the building was last purchased or refinanced. We can refer you to a valuation specialist through the Steadfast network.
Yes, but it's harder. Most mainstream insurers won't cover vacant commercial buildings because of the increased risk of damage, vandalism, and liability. We've placed cover for vacant properties through specialist underwriters who understand the risk. Policies for vacant buildings often come with conditions like regular inspections or shorter policy terms, but cover is available.
If your building is strata-titled, the strata scheme's insurance covers the common property and the building structure. But if you're the lot owner, you may still need cover for your fit-out, loss of rent, and landlord liability. If you're not sure what your strata policy covers, check with your strata manager or talk to us about commercial strata insurance.

Get Commercial Property Insurance That Actually Fits

Whether you own a single shopfront, a multi-tenancy strip, or a warehouse that's been declined by mainstream insurers, we can help. Talk to a specialist commercial property insurance broker today.

Call 02 9000 1155 Request a Quote →

Expert Review: 07/03/2026

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