CYBER INSURANCE CASE STUDY
A payments business serving travel partners ran most of its activity through API integrations rather than a transactional website. The cover had to reflect how the business actually worked.
Premiums and outcomes described are specific to this client and indicative only. Your own terms will depend on your circumstances and the insurer.
A business-to-business travel payments company came to us for cyber cover. Their platform was primarily API-driven - travel partners integrated directly with the payments system, and the public website was more of an informational and partner-acquisition tool than a place where transactions happened.
That distinction matters for cyber. The real exposure sat in the integrations and the data flowing through them, not in a consumer-facing checkout. The cover needed to be sized to that.
We mapped how the business actually operated before going to market, so the submission described the API-driven model accurately rather than treating it like a standard e-commerce site.
Presenting the business correctly meant the underwriters were pricing the actual risk, not a worst-case assumption about a transactional website.
The challenge with a platform business is making sure the underwriter understands the model. An API-driven payments business looks different to a typical small business, and the wrong description can lead to either a declined risk or a premium that does not reflect reality.
We also had to help the client choose a limit. With cover available at several levels, the decision came down to balancing the data and integration exposure against budget.
We placed the cyber cover through Coalition at a $1 million limit, with the higher-limit options on the table if the business wanted to step up later.
Final Solution: $1 million cyber cover placed through Coalition at a premium of approximately $800, with a clear view of pricing at higher limits for the future.
The cover reflected how the platform really worked and gave the client room to scale the limit as the business grows.
This case shows why describing a digital business properly matters. For a payments platform, getting the risk picture right is what gets sensible terms.
If your business runs on integrations, data, and digital systems, generic cyber cover may not fit. We help describe your risk properly and find a policy that matches it.
