Customer Reviews
What our clients say
Most of our reviews are written soon after we've placed a client's cover, so they speak to how we explain options and get the policy in place. Some come after a claim. Here's what businesses across Australia say about working with Tank.
Featured Reviews
Trusted by businesses across Australia
“Marel and his team are incredible. They took the time to understand our business and found us cover that was significantly better than what we had before.”
Tim Garrard
“Very knowledgeable and patient... stepped me through everything to make sure I was aware of what everything was.”
Conor Molloy
Director of Cormay Plumbing
“Switched to Tank after years with another broker. The difference in service is night and day. They actually explain what you're covered for.”
Chris Panozzo
Latest from Google
Recent reviews
Showing our latest 5-star Google reviews with written comments. See all 114 reviews on Google.
Reading Reviews
What to look for in insurance broker reviews
A star rating is a starting point. When you're comparing brokers, these are the details worth looking for in the written reviews.
01
Read the written comments
Stars show overall satisfaction. The written comments show what the broker actually did, such as explaining exclusions and excesses.
02
Check how recent they are
Recent reviews tell you how a business operates today, not how it operated years ago.
03
See how the broker replies
Replies to reviews show how a broker handles feedback and follows up with its clients.
04
Ask about claims directly
Most broker reviews are written soon after a policy is placed, before any claim. Ask any broker how they support clients when a claim comes in.
Transparency
How our reviews work
- 1
We ask after placing cover or a claim
When we place or renew a policy, or after a claim, we invite the client to share their experience on Google or Trustpilot. We don't tell them what to write.
- 2
Clients post directly on the platform
Reviews are written and published by clients on Google and Trustpilot. We can't edit them, and we reply publicly where it helps.
- 3
We show a selection here
This page shows reviews we've featured and our latest 5-star Google reviews with written comments. Every review is on Google and Trustpilot, including the few below five stars.
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Questions
About our reviews
Ready to experience the Tank difference?
Join hundreds of Australian businesses that trust Tank Insurance for their cover. Get in touch for a no-obligation chat about your insurance needs.