Labour Hire Injuries: Who Pays?
A labour-hire worker is injured at your site. The agency employs them, you direct them, and it's not obvious which policy should answer. Here's how the pieces actually fall.
6
Steps From Injury to Insurer
Agency
Statutory Claim
Host
Common-Law Claim
Recognition
THE SHORT ANSWER
Who pays when a labour hire worker is injured at a host site?
The statutory claim generally goes to the labour-hire agency's workers compensation, because the agency is usually the worker's legal employer. A common-law negligence claim against the host is answered by the host's own cover - if it holds host employer liability; the host's workers comp generally doesn't respond because the worker isn't its employee. And the workers comp insurer that paid the statutory claim may pursue a recovery action against the host as well.
Workers compensation is statutory and the arrangements vary by state, so this is general information rather than a legal position. The structural point holds everywhere: statutory side with the employer's policy, common-law and recovery exposure with the host - and the host needs specific cover for it.
STEP BY STEP
How a Labour Hire Injury Claim Unfolds
Six steps from injury to insurer, and where the host sits at each one.
The Statutory Claim Goes to the Agency
The labour-hire agency is usually the worker's legal employer, so the statutory workers compensation claim generally runs through the agency's policy. Workers compensation arrangements vary by state, but the employer's policy is the general starting point.
The Common-Law Claim Can Target the Host
If the injured worker alleges the host's negligence caused the injury - unsafe plant, poor systems, inadequate supervision - a common-law claim can be brought against the host business directly. The host controlled the workplace, so the host answers for it.
The Host's Workers Comp Generally Doesn't Respond
The worker isn't the host's employee, and a host's workers compensation policy is built around its own staff. A claim from someone else's employee generally falls outside it.
Public Liability May Not Respond Either
Public liability wordings often exclude injury to people performing work for the insured. A labour-hire worker under the host's direction can sit inside that exclusion, which is exactly where the host employer gap lives.
Recovery Actions Can Flow Back to the Host
The workers compensation insurer that paid the statutory claim may seek to recover its outlay from the host if it considers the host's negligence contributed. Recovery rights differ between state schemes.
Host Employer Liability Is Built for Both
Host employer liability cover, arranged as a public liability extension or a specific cover, is designed to respond to the common-law claim and the recovery action, subject to the policy terms, limits and exclusions.
CHECK YOUR WORDING
Labour-hire workers on your site?
Tell us how many hosted workers you use and what public liability you hold now. We'll check the injury-to-workers exclusion and quote host employer liability that closes the gap.
WHO COVERS WHAT
The Claim Types, Mapped to the Policies
General information only - arrangements vary by state and every wording differs. Cover is always subject to the policy terms, limits and exclusions.
| What's covered | Key exclusions and considerations |
|---|---|
| Statutory injury entitlements: the agency's workers compensation, as the worker's employer | State schemes differ on entitlements, thresholds and process |
| Common-law negligence claim against the host: host employer liability cover | The host's workers compensation generally doesn't respond - the worker isn't its employee |
| Workers comp insurer recovery action against the host: host employer liability cover | Recovery rights vary between state schemes; check how the wording treats them |
| Injury to genuine third parties (visitors, neighbours, the public): the host's public liability | Injury-to-workers exclusions can catch labour-hire workers under the host's direction |
| The host's own direct employees: the host's workers compensation | Statutory and state-based; never a substitute for host employer liability |
Which side of the arrangement are you on? If you're the business hosting the workers, start at our host employer insurance hub. If you're the labour-hire agency or GTO supplying them, your program is different - see labour hire insurance for agencies.
LABOUR HIRE INJURY FAQS
Common Questions About Labour Hire Injuries
RELATED COVER & GUIDES
More on Hosting Workers
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