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Illuminated modern commercial skyscrapers representing high-value properties requiring ISR insurance coverage

Industrial Special Risks Insurance Brokers

Specialist ISR placement for commercial properties, industrial facilities, and complex assets that need broader cover than standard policies provide.

ISR

Specialists

$5M+

Property Cover

15+

ISR Insurers

Recognition

Industry Awards

ISR works the other way around to standard property insurance. Instead of covering named events, it covers everything unless it's specifically excluded.

Industrial Special Risks (ISR) insurance is designed for higher-value or more complex commercial properties where a standard business pack doesn't provide enough protection. ISR policies are individually underwritten by specialist markets, giving you broader cover, higher limits, and more flexibility than off-the-shelf products.

If your property has been declined by mainstream insurers, if your building value exceeds $5M, or if your risk profile is too complex for standard products, ISR is usually where we find the right solution. We prepare detailed submissions covering construction, tenancy, fire protection, and valuations to present your risk properly to the right underwriters.

ISR is a property-only policy. We arrange the appropriate liability cover separately to sit alongside your ISR, so you get comprehensive protection without gaps.

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ISR PLACEMENT

How We Help With ISR

ISR policies require specialist broking. The submission process is more involved, the policy wordings are more complex, and the underwriting markets are different from standard property insurance.

Modern commercial office building with glass facade at sunset representing high-value assets requiring ISR cover

01

Specialist Underwriter Access

We work with ISR underwriters including specialist agencies with Lloyd's capacity who focus exclusively on complex commercial property risks.

02

Detailed Submission Preparation

ISR placements require comprehensive submissions. We prepare detailed risk profiles covering construction, tenancy, fire protection, flood mapping, and building valuations.

03

Broader Cover, Fewer Gaps

ISR policies work on an 'all risks' basis, covering everything unless specifically excluded. This means fewer gaps in cover compared to named perils policies.

04

Liability Paired Separately

ISR doesn't include liability. We arrange the right liability cover alongside your ISR policy so your protection is complete.

SPECIALIST PLACEMENT

Types of Properties We Place ISR For

ISR is typically the right solution for higher-value or more complex commercial properties that don't fit neatly into standard insurance products.

Multi-tenanted retail and commercial complexes
Industrial warehouses and distribution centres
Manufacturing facilities and factories
Hotels, motels, and accommodation buildings
Large office buildings and commercial towers
Properties in flood-prone or high-risk locations
Buildings with high-risk or mixed tenancy profiles
Owner-occupied commercial premises with complex operations
Multi-property commercial portfolios

If your property has been declined by mainstream insurers, or if the complexity of your building means a standard policy doesn't cut it, ISR is usually where we find the right solution.

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POLICY SCOPE

What Does an ISR Policy Cover?

Unlike standard property insurance that covers named perils, ISR works the other way around. It covers everything unless specifically excluded. This is why it's the preferred option for complex or high-value commercial assets.

Insurance broker presenting illuminated 3D commercial property icon symbolising ISR coverage solutions
Insurance broker presenting illuminated 3D commercial property icon symbolising ISR coverage solutions

Usually Covered

✓ Property Damage (All Risks) - Fire, storm, flood, impact, explosion, and other perils unless specifically excluded.
✓ Business Interruption - Loss of gross profit and increased cost of working while your property is being reinstated.
✓ Loss of Rent - Rental income replacement during repair or rebuild periods.
✓ Machinery Breakdown - Essential building systems including HVAC, lifts, switchboards, and plant equipment.
✓ Glass Breakage - Internal and external glazing replacement.
✓ Theft and Burglary - Damage to or loss of insured property from break-in.
✓ Money and Fidelity - Cash on premises and employee dishonesty cover.

Not Typically Covered

✕ Liability - ISR is a property-only policy. We arrange public liability and other liability cover separately to sit alongside your ISR policy.
✕ Wear and tear or gradual deterioration.
✕ Faulty workmanship or design defects (unless resulting damage is covered).
✕ Asbestos and environmental contamination.
✕ Tenant belongings and stock (tenants need their own cover).
✕ Known pre-existing damage or undisclosed issues.
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POLICY COMPARISON

ISR vs Standard Commercial Property Insurance

The key difference is how the policy is structured. A standard commercial property policy covers your building against specific named events. An ISR policy covers everything unless it's specifically excluded. Unlike a business pack, ISR is a property-only policy - we arrange liability separately.

All Risks vs Named Perils

Standard policies list what's covered. ISR lists what's excluded. Anything not excluded is covered.

Higher Limits and Flexibility

ISR policies are designed for higher-value properties and can be tailored to your specific building and operations.

Comprehensive Business Interruption

ISR typically includes more thorough business interruption cover, including loss of gross profit and increased cost of working.

Insurance broker discussing ISR policy options with a commercial property client

ISR MARKET ACCESS

Who We Place ISR With

ISR underwriters don't deal directly with the public. You need a broker who knows which markets to approach and how to present your risk.

Specialist ISR Underwriters

Mecon, The Barn, Agile Underwriting, One Underwriting, Chase Underwriting, Rubix, QUS

Major Insurers with ISR Appetite

QBE, Zurich, Allianz, Chubb, CGU, Vero, Hollard

Hard-to-Place Risks

Lloyd's of London through specialist Australian agencies including Axis and Liberty

When mainstream insurers decline your property because of flood zones, vacant buildings, or high-risk tenants, these specialist markets are often where we find the right solution.

REAL WORLD PLACEMENTS

ISR Placements We've Made

Real examples of commercial properties we've placed cover for when mainstream insurers couldn't. Each of these required specialist ISR broking to get across the line.

CLIENT REVIEWS

What our clients say

"Marel and Jack are the best in the business. Very honest and always work hard to ensure you get the best coverage at good value."

— Sanak Ahmed , Western Chartered Accountants

"Jack and Brady helped me save money on my premiums. Great team and great results, highly recommend."

— Jake Eillot , Director of William Advisory Group

"Very knowledgeable and patient... stepped me through everything to make sure I was aware of what everything was."

— Conor Molloy , Director of Cormay Plumbing

5 80 reviews

FAQS

ISR Insurance FAQs

Industrial Special Risks (ISR) is a type of commercial property insurance that works on an 'all risks' basis. Unlike standard property insurance that covers named events (fire, storm, theft), an ISR policy covers everything unless it's specifically excluded. This means broader protection and fewer gaps in your cover. ISR policies are individually underwritten and tailored to your specific property and operations.
ISR is typically the right fit when your property is valued over $5M, when you have a complex building or risk profile, or when standard insurers can't provide adequate cover. Multi-tenanted buildings, properties in flood zones, buildings with high-risk occupations, and multi-property portfolios are all common ISR placements. If you've been declined by mainstream insurers or your standard commercial property insurance feels inadequate, ISR may be the better option.
ISR premiums depend on your building value, construction type, location, tenancy mix, fire protection, and claims history. A straightforward warehouse might cost a few thousand dollars. A multi-tenanted complex in a flood zone could be significantly more. Because ISR policies are individually underwritten, the premium reflects your specific risk rather than a one-size-fits-all rate. Request a quote for an accurate figure.
Business packs are packaged products from mainstream insurers that bundle property, liability, and business interruption into one policy. They work well for standard risks. ISR is different - it's individually underwritten, covers property on an all-risks basis, and is designed for higher-value or more complex assets. ISR also doesn't include liability, so we arrange public liability and other liability cover separately.
Yes. Flood cover can be included in an ISR policy, even in areas where standard insurers won't offer it. This is one of the key advantages of ISR - because the policy is individually underwritten, specialist underwriters can assess flood risk on a case-by-case basis rather than applying blanket exclusions. We've placed ISR cover including flood for properties that were declined by 10+ mainstream insurers.
Yes. ISR underwriters require accurate replacement cost valuations. Underinsurance is one of the most common problems we see with commercial property, and getting your sum insured right is critical for ISR placement. As part of the Steadfast network, we can refer you to valuation specialists across Australia.
Yes. Multi-property portfolios can be placed under a single ISR programme. This simplifies your insurance management, consolidates renewal dates, and can often achieve better terms than insuring each property individually. We manage several multi-property ISR portfolios for commercial landlords across Australia.

WHY WORK WITH US

What Sets Us Apart for ISR Placement

ISR requires specialist broking. Here's why commercial property owners and landlords choose us for their ISR placement.

Insurance brokers examining a client's commercial property assets and ISR documentation

ISR submissions are more involved than standard property. We prepare detailed risk profiles covering construction, tenancy, fire protection, flood mapping, and building valuations to present your risk properly to underwriters.

We work with specialist ISR underwriting agencies and Lloyd's syndicates that don't deal directly with the public. When mainstream insurers decline, these markets are often where we find the right solution.

ISR is a property-only policy, so we arrange the appropriate liability cover to sit alongside your ISR policy. You get comprehensive protection without gaps.

Through the Steadfast network, we can refer you to valuation specialists to make sure your sum insured reflects actual rebuilding costs.

We re-market ISR policies every year across our panel. If your current insurer is still the best option, we'll tell you. If there's a better deal, we'll move you.

When you need to make a claim on an ISR policy, we manage the process from lodgement through to settlement, coordinating with loss adjustors and underwriters on your behalf.

If you own multiple commercial properties, we can manage your entire ISR portfolio. We consolidate renewals, coordinate placements, and make sure each property is covered appropriately.

Need ISR Cover for Your Commercial Property?

Whether your property has been declined by mainstream insurers, your building value exceeds $5M, or your risk profile is too complex for standard products, we can help.

Sydney-based. Backed by the Steadfast Network and NIBA members.

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Expert Review: 08/03/2026

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