Compliance & Corporate Governance
A clear overview of our licensing, policies, and your rights as a client.
Licensing & Authority
We operate under a strict regulatory framework to ensure our advice is independent, compliant, and in your best interests.
Tank Insurance Pty Ltd
ABN 83 667 323 579
Corporate Authorised Representative No. 1305231
We are an Authorised Representative of
Metrix Connect Pty Ltd
ABN 55 742 327 931 | AFSL No. 525491
For a full overview of our authority to act, please refer to our Financial Services Guide and related documents.
Important Documents
We believe in full transparency regarding our services, privacy obligations, and how we support our clients.
Financial Services Guide
Outlines the services we provide, how we work, and your rights as a client.
Privacy Policy
How we protect your personal information in line with the Privacy Act 1988 (Cth).
Complaints & Dispute Handling
Our process for efficient and fair resolution of any concerns about our service.
Family Violence & Vulnerable Customers
How we support customers experiencing vulnerability, family violence, or financial hardship.
Industry Codes & Memberships
Insurance Brokers Code of Practice
As a member of the National Insurance Brokers Association (NIBA), Tank Insurance is bound by the Insurance Brokers Code of Practice. This Code sets out the high standards of professional conduct you can expect from us, including:
- Acting in your best interests.
- Providing clear and relevant information.
- Handling complaints and disputes fairly.
Steadfast Network
Tank Insurance is part of the Steadfast Network, the largest general insurance broker network in Australasia. This allows us to offer:
- Access to exclusive policy wordings with broader coverage.
- The leverage of a large network when negotiating with insurers.
- Robust compliance support and market intelligence.
Contact Compliance
If you have a question about our compliance, privacy practices, or wish to lodge a complaint, please contact our team directly.
Email: team@tankinsurance.com.au
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